Logistics

Become a Customs House Agent (Wharf Clerk) in Sri Lanka

Last updated: 15 Jul 2026

Avg Monthly Salary
LKR 30,000–90,000
Demand
⭐⭐⭐⭐⭐ Very High
Min Qualification
GCE A/L or Diploma
Study Duration
6 months – 2 years

Job Growth: Excellent · Overseas opportunities available

Career Overview

Customs House Agents, also known as Wharf Clerks, handle customs clearance of imports and exports on behalf of clients. They prepare declarations, submit documents to Sri Lanka Customs, and ensure shipments comply with duties, taxes, and regulations.

Colombo Port's high cargo volumes make Customs House Agents essential for importers, exporters, and freight forwarders. Every container moving in or out of Sri Lanka requires proper customs processing.

The role suits people who are detail-oriented, comfortable with paperwork, and interested in trade regulations.

What Does This Career Do?

Wharf Clerks prepare CusDecs, coordinate with Sri Lanka Customs, arrange examinations, and secure cargo release for importers and exporters.

Daily Responsibilities

Prepare Customs Declarations (CusDec)
Submit documents through ASYCUDA
Coordinate customs examinations and inspections
Pay duties and taxes on behalf of clients
Arrange delivery orders and gate passes
Communicate with clients and shipping agents
Ensure compliance with customs regulations
Handle disputes and query letters

Skills Required

Technical Skills

  • ASYCUDA World system
  • Customs tariff and HS codes
  • Import & export documentation
  • Duty and tax calculation
  • Sri Lanka Customs procedures
  • Port and terminal procedures
  • Incoterms 2020

Soft Skills

  • Attention to detail
  • Integrity
  • Communication
  • Problem solving
  • Time management
  • Negotiation
  • Customer service

Education Pathway

  1. 1
    Route 1
    • GCE Advanced Level
    • On-the-job training with a licensed CHA
    • Wharf Clerk
    • Licensed Customs House Agent
  2. 2
    Route 2
    • Diploma in Shipping / Customs
    • Junior Wharf Clerk
    • Wharf Clerk
    • Senior CHA
  3. 3
    Route 3
    • Customs Brokers' Association Training
    • Sri Lanka Customs Broker Licence
    • Independent CHA
    • CHA Firm Owner

Entry Requirements

Entry into this career is usually via GCE Advanced Level, Diploma Programmes in Shipping / Customs, or on-the-job training with a licensed Customs House Agent. A Customs Broker License (Sri Lanka Customs) is required to operate independently.

Recommended Courses

Diploma in Logistics & Supply Chain

CILT International Certification

BBA in Logistics Management

HND in Logistics

Certificate in Freight Forwarding

Career Progression

  1. 1
    Junior Wharf Clerk
  2. 2
    Wharf Clerk
  3. 3
    Senior Wharf Clerk
  4. 4
    Licensed Customs House Agent
  5. 5
    CHA Firm Partner
  6. 6
    CHA Firm Owner

Industries Hiring

Customs House Agencies
Freight Forwarders
Importers & Exporters
Shipping Agencies
3PL Providers

Salary Summary

ExperienceMonthly Salary (LKR)
Entry LevelLKR 30,000 – 55,000
Mid LevelLKR 60,000 – 90,000
Senior LevelLKR 70,000 – 90,000+
Disclaimer

The salary information on this page is intended as a general guide for students and job seekers in Sri Lanka. Actual salaries may vary depending on qualifications, experience, employer, industry, location, job responsibilities, company size, performance, market demand, and additional benefits. The figures shown are estimated monthly salary ranges and are provided for informational purposes only. They should not be considered guaranteed earnings.

Certifications That Increase Salary

Sri Lanka Customs Broker Licence
Customs Brokers' Association Training
ASYCUDA World Training
Incoterms Training
FIATA / CILT Certifications

Frequently Asked Questions

Is being a Customs House Agent a good career?
Yes. Every import and export shipment requires customs clearance, ensuring steady demand.
Do I need a licence?
Yes. A Customs Broker Licence from Sri Lanka Customs is required to operate independently.
Do I need a degree?
No. A/L plus training and licensing is enough, though diplomas help.
Where do CHAs work?
Around Colombo Port, Katunayake Airport, and their client offices.
Is it a stable career?
Yes. It is tied to trade volumes and less affected by digital disruption.
Can I start my own CHA business?
Yes. Many experienced clerks eventually get licensed and start their own agencies.

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